‘Online Monitoring’: Unilever Seeks to Capitalise On Vaseline’s Social Media Breakthrough.
Originally found over 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline might not appear as an obvious target for digital platform algorithms.
Yet the brand’s emergence as a TikTok talking point has placed it at the forefront of an advertising revolution, where major corporations are investing heavily in content creators and devoting less capital to advertising goods in conventional outlets.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by a chemist, Robert Cheeseborough, who saw laborers rubbing their skin with a derivative of drilling. Now, a flood of content from users have chronicled its broad application in “life hacks”.
Hailed as a remedy for cleaning shoes or prolonging the scent of perfume, as well as a fix for noisy doorways. It has even been deployed to combat the nuisance of chip seasoning clinging to fingers.
Leveraging the Buzz
Noticing its viral resurgence, strategists within the corporation boosted the tips by having their research teams evaluate the claims and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were confirmed. This was also the case for ideas it could prolong perfume and revive leather bags. Proposals that it might brighten smiles or extend lashes were refuted.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have been the cornerstone of its marketing push. However, this online trend has persuaded leaders to turbocharge spending on content creators.
This tracking of digital spaces to guide corporate planning has been dubbed “social listening”. Fernando Fernández, freshly instated, has suggested it is aiming to spend 50% of its massive marketing spend on platform-based material.
Adapting to New Consumer Habits
The company's social media lead, who is heading the digital initiative, said the company was simply adapting to new ways of reaching consumers. She said participating on platforms “without spoiling the atmosphere” was paramount.
“How do brands authentically become part of the conversation? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and discussing household products.
“There’s this moving away from a broadcast model, where we would just broadcast out … Now it’s many conversations, various groups. The evolution of platform algorithms means that these audiences appear specific, yet they are vast.
“Having your brand advocated by users, mentioned by individuals, this builds credibility and connection. Content makers are key. We’re really scaling this advocacy model.”
A Seismic Media Shift
The approach indicates dramatic transformations taking place in media consumption, with Gen Z and millennial audiences spending more time on apps like TikTok and Instagram than legacy broadcast and print media.
The transition is visible in drops in traditional media advertising. In the UK, advertising income for major broadcasters have fallen by more than £600m in actual value since the end of the last decade.
Influencer Marketing Expansion
This further signifies a blurring of media roles as large companies almost become production houses themselves, partnering with numerous influencers to promote their goods.
A commercial director at a major talent agency said: “Obviously there’s a flow of audiences out of certain traditional media outlets and they are dedicating far more hours to digital video and image apps than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us people trust recommendations from the personalities they subscribe to compared to commercial messages. This is a persistent pattern.”
He added firms may also cut expenditures by focusing on influencers over big traditional media campaigns, which also enables easier content adjustment to gauge performance.
Such methods are increasing. Promotional expenditure on influencer marketing is rising at quadruple the rate than the broader media sector. In the US, it has more than doubled since 2021 and is forecast to attain multi-billion dollar sums in 2025.
Traditional Media's Continued Place
Despite the huge changes, experts said they believed television commercials still played a key part to play, as TV channels continued to possess the influence to drive countrywide discourse.
She added: “Among the most effective advertising investments is still the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”